We are currently seeking a dedicated Service Advisor to join our team and play a crucial role in maximizing service sales while ensuring the highest levels of customer satisfaction. If you have a passion for providing excellent service, professional sales techniques, and meticulous attention to detail, we invite you to apply!
Responsibilities:
- Maximize service sales using professional sales techniques.
- Ensure the security of cash transactions.
- Build customer confidence in the brand through knowledgeable and professional performance.
- Maintain efficiency and courtesy in customer interactions.
- Accurately record customer details and requirements via Job cards.
- Record and update service history and vehicle details precisely.
- Conduct a thorough vehicle inspection with the customer, noting damages and mileage on the job card.
- Perform daily follow-ups with customers.
- Keep clients informed of vehicle progress throughout the day.
- Release completed jobs only after verified payment.
- Ensure accurate completion of CPA documentation as required by the law.
- Adhere to the Company’s quoting policy.
- Confirm payment arrangements before commencing carry-over jobs.
Requirements:
- Proven experience as a Service Advisor.
- Strong sales and customer service skills.
- Attention to detail and accuracy in record-keeping.
- Effective communication and interpersonal skills.
- Familiarity with automotive service processes.
- Knowledge of relevant laws and regulations.
- Adherence to company policies and procedures.
How to Apply: If you’re ready to take on this exciting opportunity and contribute to our team’s success, submit your resume and a cover letter outlining your relevant experience.
Note: Only shortlisted candidates will be contacted for further assessments.
[Click here] to apply.Published On: January 4th, 2024 / Categories: Uncategorized / Tags: careers, durban jobs, kzn jobs, online jobs, work from home /