We are currently seeking a dedicated Service Advisor to join our team and play a crucial role in maximizing service sales while ensuring the highest levels of customer satisfaction. If you have a passion for providing excellent service, professional sales techniques, and meticulous attention to detail, we invite you to apply!

Responsibilities:

  • Maximize service sales using professional sales techniques.
  • Ensure the security of cash transactions.
  • Build customer confidence in the brand through knowledgeable and professional performance.
  • Maintain efficiency and courtesy in customer interactions.
  • Accurately record customer details and requirements via Job cards.
  • Record and update service history and vehicle details precisely.
  • Conduct a thorough vehicle inspection with the customer, noting damages and mileage on the job card.
  • Perform daily follow-ups with customers.
  • Keep clients informed of vehicle progress throughout the day.
  • Release completed jobs only after verified payment.
  • Ensure accurate completion of CPA documentation as required by the law.
  • Adhere to the Company’s quoting policy.
  • Confirm payment arrangements before commencing carry-over jobs.

Requirements:

  • Proven experience as a Service Advisor.
  • Strong sales and customer service skills.
  • Attention to detail and accuracy in record-keeping.
  • Effective communication and interpersonal skills.
  • Familiarity with automotive service processes.
  • Knowledge of relevant laws and regulations.
  • Adherence to company policies and procedures.

How to Apply: If you’re ready to take on this exciting opportunity and contribute to our team’s success, submit your resume and a cover letter outlining your relevant experience.

Note: Only shortlisted candidates will be contacted for further assessments.

[Click here] to apply.

Published On: January 4th, 2024 / Categories: Uncategorized / Tags: , , , , /